Privacy Policy

ReqGenius (“ReqGenius”, “we”, “us”) is a product of J. Allyn Works. This policy explains what personal information we collect through reqgenius.com, how we use it, and the choices you have. It covers both employers who use ReqGenius and candidates who are screened or apply through it.

Information we collect

• Account information: name, work email, organization name and team members (employers).
• Candidate information: name, email, mobile number, resume, answers to interview and assessment questions, and reference contacts you provide.
• Interview data: recordings and transcripts of AI phone interviews, and the grades and summaries generated from them.
• Messaging data: the emails and text messages we send and receive, with delivery status and any opt-out.
• Payment information: handled by Stripe. We do not store card numbers.
• Usage data: device, browser and page-visit information.

How we use it

• To run the screening service for the employer, including parsing resumes, conducting interviews, and producing grades and summaries.
• To send interview scheduling, reminders and status updates by email, text and phone.
• To operate, secure and improve the service, and to prevent fraud and abuse.
• To meet legal obligations.

Text messaging

We send text messages only to people who have opted in, and only about their job application. Mobile numbers and SMS opt-in data are not shared with third parties or affiliates for their marketing or promotional purposes, and we never sell them. Reply STOP to any text to opt out. See our SMS Messaging Program page.

Who we share it with

• The employer the candidate applied to. They receive the candidate’s information and results.
• Service providers that work for us under contract, for hosting and database (Supabase), voice calling and speech (Vapi, ElevenLabs), telephony and text delivery (Telnyx), email (Resend), payments (Stripe) and AI processing (Anthropic).
• Legal and safety: when required by law or to protect rights and safety.

We do not sell personal information.

AI and automated decisions

ReqGenius uses AI to grade resumes and interviews. The output is a recommendation for the employer. Employers remain responsible for hiring decisions and for complying with applicable employment laws. Candidates can ask an employer for a human review.

Retention

We keep data for as long as the employer’s account needs it, and for a limited period afterwards for legal and backup purposes. You can ask us to delete your data at any time.

Your choices and rights

You can opt out of texts by replying STOP, opt out of campaign emails with the unsubscribe link, and ask to access, correct or delete your information by emailing support@reqgenius.com. California residents have additional rights under the CCPA/CPRA, including the right to know, delete and correct, and the right not to be discriminated against for exercising them.

Security

We use access controls, encryption in transit and row-level security on our database. No system is perfectly secure.

Children

ReqGenius is not directed to anyone under 16, and we do not knowingly collect their information.

Changes and contact

We may update this policy and will change the date above when we do. Contact: support@reqgenius.com.